Thanks for all the great advice, guys. I too am quite unimpressed with how HostPapa has responded in light of all this.
I have one last question if anybody’s nice enough to help me out:
So I cleaned out the infected index.php, index.html, and header.php files. The problem is that, stupidly and inexperencedly, I hadn’t made a backup of my header.php theme file, and now I don’t know whether I can get a new, restored version of that file. Generally, people are saying just re-install the theme and the file will be there, but I was using a custom theme variant of +Positive, made for me by my website’s developer (who no longer responds to my emails…). I’ve been playing with my website’s back end and still can’t figure out whether re-installing this custom theme is even possible. And even if it is possible to reinstall it, because of the custom nature of the theme, will the header.php file even be the same as before it got corrupted?
Thank you guys SO much for any insight you can offer.
In all seriousness, if I can’t restore that header.php file back to normal, I believe I will just fold the website. The time, money, and effort it will take to recreate the entire theme with a new web developer/designer is just not worth it for me. Very, very sad if this is the final outcome…