• Resolved Anonymous User 5738192

    (@anonymized-5738192)


    Hello,

    Today I have updated H5p plugin. After updating the plugin I can neither edit nor view H5p content. Before updating, I was able to edit and view the H5p content. In fact, my posts containing h5p shortcode now do not open. I get HTTP 500 Internal Error for these posts. Here is one example of such post. This post was actually working before updating.

    The Libraries page is blank.

    Could you help? I have published a number of H5p items.

    Thanks

    • This topic was modified 7 years, 10 months ago by Anonymous User 5738192.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author icc0rz

    (@icc0rz)

    That is really strange. Could you try checking your web server’s error_log for any messages? Thanks.

    Plugin Author icc0rz

    (@icc0rz)

    Do you know which version of PHP you are using?

    Thread Starter Anonymous User 5738192

    (@anonymized-5738192)

    I am using PHP 5.3.6.
    How can I see web server’s error log?

    Plugin Author icc0rz

    (@icc0rz)

    Try updating the plugin again. There was a bug found for PHP versions <5.4.

    On a side note, to avoid security issues you should really be using PHP 5.6+: https://php.net/supported-versions.php

    Thread Starter Anonymous User 5738192

    (@anonymized-5738192)

    I have deactivated plugin. And then updated the plugin. Then activated the plugin. Now everything is working fine.

    My web host provides PHP 5.3.6. So currently I cannot choose version of PHP.

    Thanks for timely help!

    Plugin Author icc0rz

    (@icc0rz)

    Great that you got it working again!

Viewing 6 replies - 1 through 6 (of 6 total)
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