Gzip is not working and more

  • Resolved 123kreidebrei

    (@123kreidebrei)


    1 year, 10 months ago

    Hi, I just added hummingbird and I encounter two problems:

    1. Gzip compression is not working
    2. if I run the performance test, the audit points won’t open up if I click on them (these little arrows on the right I am not a techie!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hi @123kreidebrei

    Hope you are doing fine!

    1. I’ve checked the site for any type of compression (GZIP or Broti) and it seems the module is not enabled in the server. Please share the Nginx rules specified in our documentation to your hosting support team:
      https://wpmudev.com/docs/wpmu-dev-plugins/hummingbird/#gzip-compression.
    2. About the audit points not being clickable it seems this may be caused by a conflict with other plugin. We’d recommend a conflict test to confirm this. Make sure you have a recent backup and perform this operation on your dev/staging site if possible. To learn more about a plugin conflict test, please see this guide below:?https://wpmudev.com/docs/getting-started/getting-support/#conflict-test.
      Basically, you’ll need to deactivate all plugins, except Forminator and switch to a basic theme. Then test if the issue persists. If it doesn’t then start activating the plugins/theme one by one until you identify the one causing the issue.

    Let us know the results of the conflict test to provide further help.

    Kind regards

    Luis

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @123kreidebrei,

    Since we haven’t heard from you for a while, I’ll go ahead and mark this thread as resolved. Please feel free to re-open for any further assistance.

    Regards,

    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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