• Resolved RachelA12

    (@rachela12)


    This is the error:


    Gzip is not working properly:

    Your server may not have the “deflate” module enabled (mod_deflate for Apache, ngx_http_gzip_module for NGINX). Contact your host. If deflate is enabled, ask why all .htaccess or nginx.conf compression rules are not being applied. If re-checking and restarting does not resolve, please check with your host or?open a support ticket.

    I contacted Godaddy they verified the apache server, ran tests, and said the issue is not on their side.

    Please assist to increase speed for website (especially mobile)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @rachela12,

    I hope you are keeping well and thank you for reaching out to us.

    It seems that you are using Cloudflare for your domain and that doesn’t let Hummingbird detect the Gzip compression, even if the rules were added correctly. Since your website passes through the Cloudflare proxy, it is applying Brotli compression to your pages, which is not yet supported or detected by Hummingbird.

    You should be able to test this by pausing Cloudflare, then Hummingbird should show that Gzip is being applied. You can also switch off the Brotli compression in Cloudflare, then it should honor your Gzip settings. Please check here on how to do this: https://support.cloudflare.com/hc/en-us/articles/200168396-What-will-Cloudflare-compress-

    However, it’s perfectly acceptable to use Cloudflare’s Brotli compression, and you can disregard any warnings from Hummingbird about Gzip not being enabled.

    Please assist to increase speed for website (especially mobile)

    I trust the following guide will assist you in further optimizing your website using Hummingbird: https://wpmudev.com/docs/wpmu-dev-plugins/hummingbird/#optimization-guide

    Please let us know if you have any additional questions.

    Kind Regards,
    Nebu John

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rachela12

    We didn’t hear back from you for quite some time already so I’m assuming my colleague’s response explained everything sufficiently.

    I’m marking this as resolved then (but if you have any follow-up/additional questions – don’t hesitate to ask anyway).

    Best regards,
    Adam

Viewing 2 replies - 1 through 2 (of 2 total)
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