Gutenverse plugin causing error when customizing Kavana theme
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On Friday, my website was appearing fine and I was able to edit the theme no problem, even with the plugin. All of a sudden now when I go to customize the theme with the Gutenverse plugin, I receive an error code. The error code will only go away if I deactivate the Gutenverse plug-in, but also I lose my work as I used the Gutenverse blocks and templates.
The error code: TypeError: Cannot read properties of undefined (reading ‘url’)
I am using the most recent version of WordPress and the Gutenverse plugin (v.1.8.6).
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This topic was modified 1 year, 7 months ago by
vanessaxp.
The page I need help with: [log in to see the link]
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This topic was modified 1 year, 7 months ago by
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Hi @vanessaxp,
Could you please share the current status of your system? You can find this information by navigating to Gutenverse > System Status dashboard. Additionally, please provide the code from the editor where the issue occurred. To retrieve the code, go to the top right corner of your page and click on Code Editor, then copy and paste the content here.
Here is the Gutenverse System Status:
### THEME INFO ### Theme Name : Kavana Theme Version : 1.0.1 ### WordPress Environment ### Home URL : https://www.travelportugal.blog/ Site URL : https://www.travelportugal.blog Login URL : https://www.travelportugal.blog/wp-login.php WP Version : 6.2.2 WP Multisite : - WP Debug Mode : Disabled PHP Memory Limit : 2048M WP Memory Limit : 40M WP Language : en_CA WP Upload Directory : ? Number of Category : 15 Number of Tag : 990 ### Server Environment ### Server Info : Apache PHP Version : 7.4.33 PHP Post Max Size : 516M PHP Time Limit : 600 PHP Max Input Vars : 1000 SUHOSIN Installed : - WP Remote Get : ? PHP Image library installed : ? PHP GD library installed : ? PHP GD WebP supported : ? PHP fileinfo library installed : ? CURL Installed : ? ### Active Plugins ### Classic Editor : by WordPress Contributors - 1.6.3 Easy Google Fonts : by Titanium Themes - 2.0.4 Gutenverse : by Jegstudio - 1.8.6 Reveal IDs : by Oliver Schlöbe - 1.6.1 Site Kit by Google : by Google - 1.106.0 The Bluehost Plugin : by Bluehost - 3.0.8 UpdraftPlus - Backup/Restore : by UpdraftPlus.Com, DavidAnderson - 1.23.7 Weblizar Pin It Button On Image Hover And Post : by Weblizar - 3.9 Wordfence Security : by Wordfence - 7.10.3 WP Mail SMTP : by WP Mail SMTP - 3.8.2 XML Sitemap Generator for Google : by Auctollo - 4.1.13 Yummly Rich Recipes : by Yummly - 4.2
As for the error code it is on the entire template editor, it wont allow me to open the block editor to view the code edit. Here is the error code from the template editor:
TypeError: Cannot read properties of undefined (reading 'url') at lZ (https://www.travelportugal.blog/wp-content/plugins/gutenverse/assets/js/block.js?ver=1.8.6:1:3361515) at B (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6294) at G (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:7257) at Y (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6804) at B (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6197) at G (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:7257) at Y (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6804) at B (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6197) at B (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:6292) at G (https://www.travelportugal.blog/wp-includes/js/dist/element.min.js?ver=b3bda690cfc516378771:9:7257)
The template/block editor begins to work when the gutenverse plugin is deactivated.
You can copy the content code while the plugin is inactive. It is the same code we want to investigate.
<!-- wp:template-part {"slug":"header","theme":"kavana","lock":{"move":true,"remove":true}} /--> <!-- wp:cover {"url":"https://www.travelportugal.blog/wp-content/uploads/2021/01/image.png","id":10387,"dimRatio":80,"focalPoint":{"x":0.45,"y":0},"minHeight":550,"customGradient":"linear-gradient(335deg,rgb(0,55,86) 6%,rgba(0,131,201,0.11) 63%)","templateLock":"all","lock":{"move":true,"remove":true},"style":{"spacing":{"padding":{"bottom":"0px","right":"0","top":"200px"}}},"fontSize":"large"} --> <div class="wp-block-cover has-large-font-size" style="padding-top:200px;padding-right:0;padding-bottom:0px;min-height:550px"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-80 has-background-dim wp-block-cover__gradient-background has-background-gradient" style="background:linear-gradient(335deg,rgb(0,55,86) 6%,rgba(0,131,201,0.11) 63%)"></span><img class="wp-block-cover__image-background wp-image-10387" alt="" src="https://www.travelportugal.blog/wp-content/uploads/2021/01/image.png" style="object-position:45% 0%" data-object-fit="cover" data-object-position="45% 0%"/><div class="wp-block-cover__inner-container"><!-- wp:group {"style":{"spacing":{"padding":{"top":"0rem","right":"10vw","bottom":"0rem","left":"0rem"},"blockGap":"0"}},"layout":{"type":"constrained","contentSize":"800px","justifyContent":"right"}} --> <div class="wp-block-group" style="padding-top:0rem;padding-right:10vw;padding-bottom:0rem;padding-left:0rem"><!-- wp:columns --> <div class="wp-block-columns"><!-- wp:column {"verticalAlignment":"center"} --> <div class="wp-block-column is-vertically-aligned-center"><!-- wp:paragraph {"align":"right","placeholder":"Write title…","style":{"typography":{"lineHeight":"1.2","fontStyle":"normal","fontWeight":"500","textTransform":"uppercase","letterSpacing":"2px"},"spacing":{"margin":{"bottom":"0px","top":"0px","right":"0px","left":"0px"},"padding":{"top":"0px","right":"0px","bottom":"0px","left":"0px"}}},"textColor":"white","className":"kavana-animate kavana-move-up kavana-delay-1","fontSize":"normal","fontFamily":"secondary"} --> <p class="has-text-align-right kavana-animate kavana-move-up kavana-delay-1 has-white-color has-text-color has-secondary-font-family has-normal-font-size" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;font-style:normal;font-weight:500;letter-spacing:2px;line-height:1.2;text-transform:uppercase">Join us as we </p> <!-- /wp:paragraph --> <!-- wp:heading {"textAlign":"right","style":{"typography":{"lineHeight":"1","fontStyle":"normal","fontWeight":"400"},"spacing":{"padding":{"top":"0px","right":"0px","bottom":"0px","left":"0px"},"margin":{"top":"0px","right":"0px","bottom":"0px","left":"0px"}}},"textColor":"white","className":"kavana-animate kavana-move-up kavana-delay-3 is-style-customheadingstyle","fontSize":"hero_font"} --> <h2 class="wp-block-heading has-text-align-right kavana-animate kavana-move-up kavana-delay-3 is-style-customheadingstyle has-white-color has-text-color has-hero-font-font-size" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;font-style:normal;font-weight:400;line-height:1"><em>Travel Portugal</em></h2> <!-- /wp:heading --></div> <!-- /wp:column --></div> <!-- /wp:columns --></div> <!-- /wp:group --></div></div> <!-- /wp:cover --> <!-- wp:group {"layout":{"type":"constrained"}} --> <div class="wp-block-group"></div> 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--> <div class="wp-block-gutenverse-image guten-element guten-image guten-6tSaLB hide-mobile"><a class="guten-image-wrapper"><img class="gutenverse-image-box-filled" src="https://www.travelportugal.blog/wp-content/uploads/2023/08/IMG_3701-edited.jpg" height="1774" width="1330"></a></div> <!-- /wp:gutenverse/image --> </div></div></div> <!-- /wp:gutenverse/column --> </div></section></div> <!-- /wp:gutenverse/section --> <div class="section-wrapper" data-id="93cU7N"> <section class="wp-block-gutenverse-section guten-element guten-section guten-93cU7N layout-boxed align-stretch"> <div class="guten-background-overlay"></div> <div class="guten-shape-divider guten-shape-divider-top"></div> <div class="guten-shape-divider guten-shape-divider-bottom"></div> <div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-IhMrOk animated guten-element-hide desktop-fadeInRight"> <div class="guten-background-overlay"></div> <div class="sticky-wrapper" data-id="IhMrOk"> <div class="guten-column-wrapper"> <div class="guten-element guten-spacer guten-17C9ac"></div> </div> </div> </div> <div class="wp-block-gutenverse-column guten-element guten-column guten-KVvpjN"> <div class="guten-background-overlay"></div> <div class="sticky-wrapper" data-id="KVvpjN"> <div class="guten-column-wrapper"> <h2 class="wp-block-gutenverse-heading guten-element guten-4XuAwH animated guten-element-hide desktop-fadeInLeft"><em>About Me</em></h2> <h2 class="wp-block-gutenverse-heading guten-element guten-UGytz2 animated guten-element-hide desktop-fadeInLeft">Hello, My Name Is Margaret!</h2> <div class="guten-element gutenverse-text-editor guten-RulDJv animated guten-element-hide desktop-fadeInLeft"> <div class="text-content-inner"> <p class="has-custom-grey-color has-text-color">Back in 2017, I created the Facebook group, <a >Travel Portugal</a>, with the intention of providing resources and support to travellers planning their trips to Portugal. Over the years, the group has grown exponentially, boasting an incredible 110k+ members, all connected by their love for this charming country. Witnessing its tremendous success, I was inspired to expand our reach by launching the Travel Portugal Blog.</p> </div> </div> <div class="guten-element gutenverse-text-editor guten-y3oT7Y animated guten-element-hide desktop-fadeInLeft"> <div class="text-content-inner"> <p class="has-custom-grey-color has-text-color">Through this platform, my goal is to offer comprehensive insights into the mesmerizing Portuguese destinations, rich culture, and delectable cuisine. Join me on this extraordinary adventure as we explore the wonders of Portugal together!</p> </div> </div> <div class="wp-block-gutenverse-image guten-element guten-image guten-4asDiW animated guten-element-hide desktop-fadeInLeft"><a class="guten-image-wrapper"><img class="gutenverse-image-box-filled" src="https://www.travelportugal.blog/wp-content/uploads/2023/08/Untitled_Artwork.png" height="732" width="1318"/></a></div> </div> </div> </div> </div> </section> </div> <!-- wp:template-part {"slug":"footer","theme":"kavana","lock":{"move":true,"remove":true}} /-->
Hi @vanessaxp
It appears that there is an issue with the image URL, there is a missing image size and it’s triggering an error. We have added this to our bug fix list. We will provide the fix in the upcoming update.
Thank you for bringing it to our attention.
Thank you so much. Is there a time when I can expect the upcoming update?
Hi @vanessaxp
We’re aiming to release an update this week unless there’s an urgent matter that needs our immediate attention. Please be patient for a while.Thanks for your understanding!
Hi @vanessaxp
We have updated our plugin to version 1.8.7, can you confirm if your issue has been resolved?
Thank you.the issue has been resolved thank you!
hi @vanessaxp , please don’t forget to leave 5 star review to this plugin, it will be very valuable so we can keep to provide best support and feature update.
Thank you
Hi @vanessaxp
Glad to hear the issue has been resolved.
If you have some time, could you leave us a review?
That will help motivate us to bring more exciting features in the future. ??
Thank you.can we create dynamic pages with hypeiz theme
- The topic ‘Gutenverse plugin causing error when customizing Kavana theme’ is closed to new replies.