Gutenslider Premium Version 5.0.12 new issue: white space over the slider

Update:

here is my test on Twenty Twenty One without any plugins.

https://b10aerj.myraidbox.de

The slider is still cutted off at the top. Blank space of 20 px over the slider is still there.

Hey @frauelbe,

sorry for the issue again. We are in a fast release cycle right now because many things changed and many new things are coming. Please understand and forgive. We will in return make the product better, faster and more feature rich.

The issue you adress is easily fixable though. It is most likely connected to the new top + bottom margin setting, which you will find in the “Spacing” Tab in the Block settings. It seems, the new default setting of 20px is accidentially also affecting already existing blocks. However you can just set it to 0 there. We will reset it to 0 as a default in the next version it seems.

If you send us a mail to [email protected] we can offer free pro or discounts if you have already purchased as a compensation for the issues.

@wordpressslider Don’t support customers in these forums again.

@frauelbe For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.