• Resolved capri2794

    (@capri2794)


    Hello,

    My home page has gutenberg blocks and it breaks everytime I clear cache. To resolve it, I have to simply click Edit Page > Update.

    No idea why this is happening. I’ve attached images showing how it is and how it should be.
    https://postimg.cc/gallery/bGkZLbx

    Thanks,

    Mohsina

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @capri2794,

    We are sorry for the inconvenience caused to you and other users who are facing this issue. We understand that it can be frustrating when things don’t work as expected.

    We have received reports about this issue from a few users and are actively working to reproduce and debug it. However, as it is not easily reproducible and there is not an exact case to replicate it, it is taking time to find a solution.

    We want to assure you that we are continuously trying to reproduce and debug the issue on our end and on staging sites where the issue is reproduced. We are working hard to fix the issue, and once we have a solution, we will release an update.

    Once again, we apologize for the inconvenience caused and assure you that we will do our best to resolve the issue as soon as possible.

    Have a nice day

    Thread Starter capri2794

    (@capri2794)

    Hello again,

    Can I rollback to a previous version where this issue is not present? Can you suggest which version should I roll back to?

    Thanks,

    Mohsina

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @capri2794,

    I am sorry for the inconvenience.

    No, there is no need to roll back. Please get in touch with the support team here: https://wpspectra.com/support/ so that they can assist you with the temporary solution and please mark this thread resolved.

    Thanks.

    I get this issue if i push code (css/php changes) to my repository that get deployed.

    To fix the layout breaking, I edit the page with wordpress and save again. Seems to be reproducible.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @roryferguson,

    Would you please start your own thread?

    Let’s help the forum stay “clean” as per the forum guidelines.

    Have a nice day!

    Hi @capri2794,

    It’s been long since we heard from you. I am going ahead to mark this thread as resolved.

    Please feel free to open a new thread in case of any other queries.

    Regards.

    Judith.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Gutenberg blocks break’ is closed to new replies.