• Resolved obiosrd

    (@obiosrd)


    Hallo, die Verwendung der flipbox im Gutenberg editor funktioniert leider nicht. Keine Animationen, die Stile werden nicht korrekt wiedergegeben und die Rückseite wird mit angezeigt. Habe ich irgendeine Aktivierung oder Einstellung übersehen?

    Danke für Hilfe, Ortrun

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @obiosrd,

    There might be a conflict with one of your other plugins. Please try deactivating your other plugins one by one to identify the issue.

    Thank you.

    Thread Starter obiosrd

    (@obiosrd)

    yes, i did it before ’cause i had the same idea but it didn’t work. There are only three plugins installed and I deactivated all.

    I use the last wordpress template twenty twenty-four. The WordPress is a fresh Setup, I worked only three days on it. And with the shortcode I used before, everything worked fine.

    Do you have another Idea?

    Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @obiosrd,

    Please send the screenshots of your installed plugins list and our plugin dashboard, where the option is to select between post type flip box or Gutenberg flip box.

    Thank you.

    Thread Starter obiosrd

    (@obiosrd)

    ok

    Plugin Support himanshusharma20

    (@himanshusharma20)

    Hi @obiosrd,

    Thanks for sharing the screenshots. In the plugin dashboard, you have selected classic post type, but you have to select modern block based to use block flipbox. Please select block and then save changes for this to work.

    Thank you.

    Thread Starter obiosrd

    (@obiosrd)

    yes, in this case you are right, but of course I tested it, otherwise I would not have had the possibility to select the flipbox in Gutenberg. When I took the screenshot I worked with the shortcode again, in this case the flipbox works. But in this function the use of images as icons is not so comfortable and good, which is why I wanted to use the block function. This is displayed to me in the frontend but front and back at the same time and without function and effects. That’s why I opened the ticket.
    Best regards

    Plugin Support himanshusharma20

    (@himanshusharma20)

    At our end, this is working fine, but at your end, it is not working. The main reason for this type of issue is likely a conflict with your other installed plugins or with the current theme. If the issue is undetectable with the other plugins, you need to make changes inside the code first. Follow these steps to comment out the if block that loads assets for the flipbox.

    NOTE: Please make changes with proper commenting. If you comment out the entry if ({), make sure you also comment out the end (}) of the if. Simply add // in front of the mentioned lines inside the screenshots.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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