Guest order tracking

  • Resolved ibrahimal3ed

    (@ibrahimal3ed)


    3 years, 7 months ago

    Hello there,

    In order tracking page. The customers are asked to enter the order number and the email address and both of the fields are required*.

    I just want to make the [ email ] field unrequired*.

    I Hope I could find some help with this.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Firstly, could you please let me know which plugin are you currently using for tracking orders on your site?

    Thanks in advance!

    Thread Starter ibrahimal3ed

    (@ibrahimal3ed)

    @gabrielfuentes

    Thanks for your reply.

    At the moment I’m not using any plugin for tracking.

    What I mean by [ order track page ] is the default Woocommerce tracking form using this short code [woocommerce_order_tracking].

    I just want to make the email field unrequired*.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    The code used by the form you are referring to is in the template woocommerce/templates/order/form-tracking.php and it can be changed by overriding the template into your theme and customizing it: https://docs.woocommerce.com/document/template-structure/

    If you’re not comfortable with editing code and require the assistance of a developer, then I would definitely recommend having a look at our customizations recommendations: https://woocommerce.com/customizations/.

    They should be able to help you with that.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was useful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Guest order tracking’ is closed to new replies.