Guest mode

  • Resolved luxworx

    (@luxworx)


    2 months ago

    Is it possible with the guest mode anabled to do the purchease (even if someone have an account) without requesting user on the checkout page to log to theirs account.
    I’m afraid about my conversion rate, that if someone wants to buy, but then it asks them to log in and they don’t remember theirs password, that they will abondond their cart and not come back to the purchease.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @luxworx ,

    Thanks for reaching out to us.

    It is possible to enable guest checkout with WooCommerce while keeping Tutor LMS guest mode enabled. However, there are a few things to consider:

    1. Enable Guest Checkout in WooCommerce

    To allow users to make a purchase without logging in or creating an account, you can enable guest checkout in WooCommerce. I have attached a screenshot below that shows which option has to be activated:

    https://snipboard.io/ZHdSJf.jpg

    This will allow users to purchase courses without being prompted to log in, helping to reduce cart abandonment.

    2. Guest Mode in Tutor LMS

    While this works for purchasing, guest mode in Tutor LMS still requires an account for course enrollment and access. After completing the purchase, users will still need to register or log in to access the course content. I have attached another screenshot below in which you can see which option you have to activate:

    https://snipboard.io/9w5Az3.jpg

    3. Streamlining for Existing Users

    For users who already have an account but forgot their password, WooCommerce offers a password reset link at checkout, which can be helpful.


    I hope by following those steps you can achieve your requirements, If you have any further clarification, then let us know. We are here to help you.

    Best Regards,
    Sunjida

    Thread Starter luxworx

    (@luxworx)

    If I enable in woocoomerce allow userd to place the order without an account, the freshly purcheased corse is not added to the user account.
    Who to solve this?

    Hello @luxworx ,

    In Tutor LMS auto enrollment in course requires the user to logged in to his account first. If you enable the option in WooCommerce to allow users to place orders without an account, the course will not be linked to the user since our system is designed to associate course enrollments with registered accounts.

    To resolve this, you will need to require account creation at checkout, ensuring that each purchase is properly linked to the user’s account for course access and enrollment. You can enable this by configuring WooCommerce to require users to create an account during the checkout process.

    Best Regards,
    Sunjida

Viewing 3 replies - 1 through 3 (of 3 total)
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