• Resolved Mike

    (@jager616)


    Hello

    I’ve just created a store with WooCommerce, everything has been working okay and there have been orders, but now I seem to have encountered an error.

    The store is set up to use guest checkout only, so no accounts should be created or used. We’ve had an issue where a user was trying to place an order, then seemingly something happened at the checkout stage and their order wasn’t fully processed so it was created as ‘pending payment’ the item stays in their cart and when trying to checkout again is taking them to a login page, which isn’t working (as there are no accounts)

    I’ve tried to create a basket, and follow the same steps and cancelled at the checkout which caused the order to be created as ‘pending payment’ then when I tried to continue and checkout again moments later it was trying to take me to domain.com/my-account/view-order/XXXX/

    I’m not sure where to go from here, any advise would be appreciated

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