Guest checkout not working

  • Resolved Sakke123

    (@mejate)


    2 years, 8 months ago

    Ive done all necessary things but still “Guest mode” is not working. Everytime I add course to cart Tutor LMS force me to sign in / register. If i add that same product via woocomemrce “add to cart” button it goes direct to checkout.

    It worked a while after i reinstalled Tutor LMS but not working anymore. Im using Hello theme but what could cause this?

Viewing 15 replies - 1 through 15 (of 39 total)
  • Thread Starter Sakke123

    (@mejate)

    Anybody facing similar issue? On tutor list i can press “add to cart” and go checkout without logging in but from “Course Purchase” it asks me so log in first…

    Plugin Support Parag Das

    (@parag44)

    Hello @mejate

    I am sorry to hear that you’re facing issues with our plugin. We have identified the issue, and it will be fixed in the next update.

    Thank you!
    Best Regards,

    Thread Starter Sakke123

    (@mejate)

    I downloaded new update and it worked like 5 minutes but now it doesnt work again…..

    Plugin Support Parag Das

    (@parag44)

    Hi @mejate

    Could you please send an email to support at themeum dot com. We will take a closer look at your issue.

    Thank you!
    Best Regards,

    Same problem here! Please help to fix it.

    Plugin Support Parag Das

    (@parag44)

    Hi @uditakhouri

    Are you using Tutor LMS 2.0.1? It should work on 2.0.1. If it doesn’t work, please send an email to support at themeum dot com. We will take a closer look at your issue.

    Thank you!
    Best Regards,

    Same problem using Tutor LMS 2.0.1

    Plugin Support Parag Das

    (@parag44)

    Hi @pepe202059

    Are you using Tutor LMS Elementor addon or Divi module with Tutor LMS?

    Thank you!
    Best Regards,

    Yes. Tutor LMS Elementor addon.@parag44

    • This reply was modified 2 years, 7 months ago by pepe202059.
    Plugin Support Parag Das

    (@parag44)

    Hi @pepe202059

    Please send an email to support at themeum dot com. We will take a closer look at your issue.

    Thank you!
    Best Regards,

    Thread Starter Sakke123

    (@mejate)

    Ive sent email like 1-2 weeks ago and still not response.

    • This reply was modified 2 years, 7 months ago by Sakke123.

    I have the same issue, I have sent an email too and I have contacted chat support, they told me that they can’t receive my emails even though everything is working on my side

    Plugin Support Parag Das

    (@parag44)

    Hi @mejate @dasha999999

    I am so sorry to hear that. If you use Tutor LMS elementor addon or Tutor LMS divi module, you may face such an issue. The issue will be fixed in the next Tutor LMS Elementor Addon and Divi module update. Also, I do not see the email you sent for some reason. Are you sure you had the correct email address when you sent it? Would you be so kind as to send it to us again?

    Thank you!
    Best Regards,

    When is the next update for tutor lms addons?

    Plugin Support Parag Das

    (@parag44)

    Hi @dasha999999

    I have opened an email ticket for you. Please reply to the ticket.

    Thank you!
    Best Regards,

Viewing 15 replies - 1 through 15 (of 39 total)
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