• Resolved jcugini

    (@jcugini)


    Hi,

    When I’m logged in as admin in WordPress the “gtranslate” plugin on my web pages works fine: I am able to click on it on my web pages and get the dropdown list to select a language. However, if I just go to my website as a user when I’m not logged in I can’t get the dropdown list to appear at all. I assume it’s a Wordfence blocking error but I’m not sure. How can I fix this so my users are able to translate the web pages using the plugin?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Can you login to your site and put the firewall in learning mode, then in a browser that is not logged in go try to click on the drop down list to select the language? If it works then perform the action on several different pages, and then go back to the browser that is logged in and put the firewall back into enabled and protecting mode. Try selecting the language again from the browser that is not logged in. Let me know if this helps.

    Tim

    Thread Starter jcugini

    (@jcugini)

    Okay I put the Wordfence firewall and learning mode and tried it again on the browser but the dropdown still doesn’t work.

    Thread Starter jcugini

    (@jcugini)

    Turns out that the problem with not having a dropdown with gtranslate on my webpages was with the widget that has a small flag next to each language name. When I used the plain text widget without the flags the dropdown list appeared. I don’t know why using the widget with the language flag images didn’t work but I’ll stick with the plain text widget for now.

    Thanks for letting us know. I’m glad it is working for you.

    Tim

Viewing 4 replies - 1 through 4 (of 4 total)
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