• Resolved tuomonurkkala

    (@tuomonurkkala)


    Hi there!

    Gtranslate doesn’t work in my webpage.
    I have woocommerce basel theme from xtemos.
    I have sent all the access information for wp-admin and FTP to Gtranslate.

    Best Regards,
    Tuomo Nurkkala

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I do not see GTranslate enabled on your website, please enable it and let me know when it is ready, so I can check.

    I have noticed that you have LiteSpeed cache plugin enabled, please disable it and check if it solves the issue. If that is the case, make sure to exclude “optimizing” javascript codes loaded from translate.google.com.

    Thanks! ??

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Hi,

    It is enabled now and I disabled cache plugin as well.
    Nothing changes.

    Best Regards,
    Tuomo Nurkkala

    Plugin Author edo888

    (@edo888)

    Hi,

    I do not confirm that the cache plugin is disabled. In the source code I still see litespeed cache optimized files /wp-content/litespeed/cssjs/0445f.js?79e15

    Thanks! ??

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Hi,

    I enabled cache after I checked if the Gtranslate worked or not when cache was disabled but it didn’t work.

    Best Regards,
    Tuomo Nurkkala

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    They cache has been disabled for a while now.

    Best Regards,
    Tuomo N.

    Plugin Author edo888

    (@edo888)

    Hi,

    I still do not confirm it is disabled:

    <!-- Page generated by LiteSpeed Cache 3.6 on 2021-05-27 18:55:05 -->

    Thanks! ??

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Sorry, my bad.
    There was two caches still running.
    Now all of the caches should be disabled.

    Plugin Author edo888

    (@edo888)

    I still do not confirm.

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    All the caches are down from Litespeed.
    The woocommerce Basel theme has their own minified performance click on or off apps but I guess they are not cache.

    Plugin Author edo888

    (@edo888)

    Hi,

    My point is that a javascript from translate.google.com is being “optimized”, you need to avoid that otherwise it will not work.

    Please contact the Basel theme developer or your cache plugin developer for further information.

    I will not be able to do anything further here.

    Thanks! ??

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Okay, thank you!

    Plugin Author edo888

    (@edo888)

    You are welcome! ??

Viewing 12 replies - 1 through 12 (of 12 total)
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