GTM script not firing

  • Resolved Alison

    (@alisoniddings)


    2 years, 9 months ago

    Hi there, the cookies seem to all be working properly, however the GTM script added to the Cookie Category > Script header and body sections is not firing after acceptance.

    I’ve left the code in the header for now as we don’t want to lose this functionality completely, but would really appreciate some help! Thanks (:

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @alisoniddings,

    Greetings from Webtoffee!

    We request you to check in the script section of the cookie category, you have added the script in full content including the opening and closing script tag (<script>, </script>).

    Plugin Author WebToffee

    (@webtoffee)

    Hi @alisoniddings,

    We are going to mark this ticket as Resolved now. Please feel free to create a follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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