gtin not working in google merchant review section

Hi @renovomotors

According to the error report, the issue is related to product id. To understand what exactly wen’t wrong with the product ID’s we need to see the feed and the error report. So, you are suggested to provide the feed url along with the error report file downloaded from GMC diagnosis. You can use dropbox to share the downloaded error report file.

Thank you,

https://renovomotors.com/wp-content/uploads/woo-feed/google/xml/renovomotors.xml

https://file.io/0LalR0AqPDPv

Hi @renovomotors

If you need any solution regarding the plugin or the feed, please explain the issue properly along with the feed URL and the error report. Your previous replies did not provide enough details to understand what went wrong. So, please reach out again with more details.

Thank you,

https://ibb.co/zFBRTcQ

gtin added inside merchant product also inside woo commerce but reviews not showing up

Hi, the feed you provided has not GTIN added to it as you can see here. Check all the attributes added to to your feed and make sure GTIN attribute is added with value.

• This reply was modified 10 months ago by mansary.

do i add gtin inside woo commerce cus i already did inside merchant listings?

Hi @renovomotors

Here you can find the details on how to add GTIN to your products and the feed – https://webappick.com/docs/ctx-feed/google-merchant/add-gtin-ean-mpn-upc-isbn-to-products-and-make-feed/

Please, follow the documentation carefully and make sure your data feed has GTIN attribute with values and then upload that feed to your GMC to avoid GTIN issues. But, you need to be sure that the GTIN values you have added are valid.

Thank you,

Hi,

We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

Best regards,