GTIN Field Empty in Feed when Mapping “alg ean (Custom Attribute)

  • Hello,

    I am currently using your EAN for WooCommerce plugin alongside the Product Feed Pro for WooCommerce plugin. In the field mapping for the feed, I select “alg ean (Custom Attribute)” as the GTIN value. However, I’ve noticed that the GTIN field in the feed remains empty.

    Could you please provide some guidance on resolving this issue? I want to ensure that the correct EAN values are reflected in the feed.

    Thank you for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    I am really sorry to know you are experiencing problems.

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    Plugin Author Algoritmika

    (@algoritmika)

    Hi, @patak77,

    I’ve just tested it on my server, but it seems to be working fine here, EANs are included in the feed.

    The first thing that comes to mind – please make sure that you have regenerated the product feed after mapping the EAN field.

    Also, maybe you have changed the “Meta key” option value in “WooCommerce > Settings > EAN > Advanced” (default is _alg_ean)?

Viewing 2 replies - 1 through 2 (of 2 total)
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