GT3 Theme Optima menu problem when 10Web plugin activated

  • Resolved psicologamarianna

    (@psicologamarianna)


    4 years, 1 month ago

    Hi,

    I use the Optima GT3 Theme on my website. I host it on Hostinger. My website works stable when the 10Web Social Feed is deactivated, but when it is activated happens the following:
    On desktop: works fine
    On mobile: When I touch in the menu link, the menu opens and closes. I figured it out if I touch and hold for about 2~3 seconds, the menu opens normally.
    P.S: It’s my first time in the wordpress support forum. I really want help, so if anyone needs more information, tell me what info is necessary that I will try to find and reply.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconvenience. With a bit detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where this issue can be seen?

    Thanks!

    Have a nice day!

    Thread Starter psicologamarianna

    (@psicologamarianna)

    Hi,

    Here it is: https://www.psicologamarianna.com.br
    Thanks for the prompt reply.

    Thread Starter psicologamarianna

    (@psicologamarianna)

    I have discovered that if I unload the java script in /wp-content/plugins/wd-facebook-feed/js/jquery.mobile.js using “Asset CleanUp Page Speed Booster” plugin my website works as expected. That means that the code in jquery.mobile.js causes the problem. I don’t know what other impacts this may cause, but so far my website is working smoothly.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the late reply.

    Theme and jquery.mobile do the same. So, the menu opens and immediately closes.
    \wp-content\plugins\wd-facebook-feed\facebook-feed-wd.php 948 line, please comment jquery.mobile enqueue.

    Most likely you will not even see the absence of this library.

    Thanks!

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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