GSuite not working

Hi @jlmoliner09,

Thanks for the video. Looking into it, after allowing access with Google you should’ve redirected back to the WP Mail SMTP settings page where we get the access token but it looks like you’re redirected to 404 page instead. This can be due to the security prevention from your hosting company. Most probably, mod_security apache modue, it filters out certain requests and redirects them to a 404 page. You will need to contact your hosting company support team and ask to modify the mod_security rule to allow incoming requests from Google.

Alternatively, you can choose other available mailers. We have documentation on each of the available mailers.

I hope this helps!

Hi Sanjeeve.
I am having a similar problem to (@jlmoliner09)
When I go to authenticate my app, then there is an error ‘unauthorized_client’
The redirect URI is https://www.iclick2learn.com.au/wp-admin/options-general.php?page=wp-mail-smtp&tab=auth.
I have checked with the hosting company and the mod_security apache module is enabled.
I have a staging site with WP SMTP plugin version 2.0.0 and when I go to authenticate the app, then it works correctly.
The Authorization URI on the staging site is different than my live site, which has a later version.
This is the URI redirect on the staging site that is working: https://www.iclick2learn.com.au/1597471431243/wp-admin/options-general.php?page=wp-mail-smtp&tab=auth
We need to be able to use our Gsuite emails to send site emails from.
Thanks

Hi @doughster1,

The error you’re getting is different and it indicates that the client you’ve created is not authorized to request an authorization code. Please make sure the redirect url is correct and properly registered. Note that the redirect URL for your live site and staging site is different. Or, you might want to redo all the steps in the documentation again.

I hope this helps!

Hi @jlmoliner09 – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.