GST is not calculating correctly

  • Resolved avonrivercs

    (@avonrivercs)


    5 years ago

    Site is a development site and is in a sub folder to another site. The issue that I am having is that when we select the Australia Post shipping, the GST that it calculates is wrong. To work out GST on a particular amount, you divide that amount by 11. If my product price is $10.00, dividing $10.00 by 11 gives the correct total of $0.91 cents GST. If I select Parcel post + Signature it tells me that the $10.00 item plus the $7.22 postage totals $17.22 as expected, however the GST amount on this is $1.63 This is wrong. If I divide $17.22 by 11, it should be $1.56. Can you please look into this, it is driving me nuts. Thanks in advance, Steve

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello @avonrivercs

    Thanks for using our Pro plugin. I think I found the issue.
    Would you please open a support ticket in order to send you the fix? Thanks. https://wpruby.com/submit-ticket/

    We are experiencing a similar issue.

    We have GST set to be included in the price of the item, so if our item is set for $10.00 then GST is included in that (divide by 11 = approx $0.91 GST).

    That works fine, however say shipping that is quoted from AusPost is $8.95, it seems to add GST on top of that… so shipping then becomes $9.85, when it should stay $8.95 but divide the $8.95 by 11 to get the GST component.

    Thanks!

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello @gutterboy333

    Thanks for using our plugin.
    Please, update the plugin to 1.7.0 we just released an update for that. In the plugin’s settings page, you can find a new option to remove the GST from the shipping prices coming from Australia Post. (These prices are already taxed, so make sure if you enabled this option to also enable the Shipping Tax in WooCommerce Tax settings.)

    Best regards,
    Waseem

    Great – thanks very much! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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