• Resolved Juan Force

    (@juanforce)


    Hello Team,

    We have installed Yoast Plugin & trying to submit our sitemap_index.xml file. Unfortunately, every time it showing us “couldn’t fetch” error.

    You can check this screenshot: https://snipboard.io/Bg61EA.jpg

    When I check “Open Sitemap” under “sitemap_index.xml” it navigates me to the right page. So, may I know why Google still could not fetch it?

    You can check this screenshot: https://snipboard.io/qDGbNO.jpg

    Kindly, help me to resolve this issues.

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Juan,

    Thanks for using the Yoast SEO plugin.

    Unfortunately, Google doesn’t provide any more information about why they cannot read the sitemap. The sitemap loads correctly in the browser.

    1. Are you submitting the correct sitemap URL of sitemap_index.xml?
    2. Does Google see the sitemap when checking the URL in the Structured Data Testing Tool?
    3. Does the URL inspection tool‘s live test show any errors with the sitemap URL? If yes, please resolve the errors.
    4. Did you submit the sitemap to the Google Search Console profile that matches the preferred URL format? Your site has HTTPS/non-WWW format

    If you’ve checked everything above, please contact Google for further assistance here.

    Thread Starter Juan Force

    (@juanforce)

    Hi Maybellyne,

    Unfortunately, Google doesn’t provide any more information about why they cannot read the sitemap. The sitemap loads correctly in the browser.
    -> In that case, how we could index our sitemap? & how could we know why Google is not fetching our Yoast sitemap?

    1. Are you submitting the correct sitemap URL of?sitemap_index.xml?
      -> Yes (thttps://snipboard.io/Bg61EA.jpg)
    2. Does Google see the sitemap when checking the URL in the?Structured Data Testing Tool?
      -> I saw these data https://snipboard.io/KalmXU.jpg
    3. Does the?URL inspection tool‘s live test show any errors with the sitemap URL?
      -> No (https://snipboard.io/XjDH2q.jpg)
    4. Did you submit the sitemap to the Google Search Console profile that matches the preferred URL format?
      -> Yes (https://snipboard.io/4dyaRm.jpg)

    If you’ve checked everything above, please contact Google for further assistance?here.
    -> One of our team member already did but we didn’t get any solution. (https://support.google.com/webmasters/thread/214802551)

    Thank you,

    Plugin Support Maybellyne

    (@maybellyne)

    Google doesn’t provide any more information about why they cannot read the sitemap

    Google responds with ‘couldn’t fetch’; that’s not helpful enough. That’s what I meant by Google not providing information about why they can’t read the sitemap

    Does the?URL inspection tool‘s live test show any errors with the sitemap URL?

    What you tested is your homepage URL, and you can see that page was fetched. No referring sitemap means the URL wasn’t discovered from your sitemap but elsewhere on the web

    One of our team member already did but we didn’t get any solution. (https://support.google.com/webmasters/thread/214802551)

    Your post back then was about sitemap.xml, which Yoast SEO doesn’t generate. Also, sitemaps couldn’t fetch is a recurrent issue posted in the Google Search Central Help Community, and it’s believed to be an issue with Google Search Console. You can search the community yourself.

    If your sitemaps load fine in the browser, the problem is with Google, not your sitemap file. Some other users in the community have reported success when they submit the non-pretty permalink version of the sitemap: https://domain.com/?sitemap=1

    Thread Starter Juan Force

    (@juanforce)

    Hello Maybellyne,

    We already redirected sitemap.xml to sitemap_index.xml but when I added sitemap.xml in GSC, it successfully fetched. You can check the screenshot (https://snipboard.io/0FewUK.jpg). I’m not sure why it showing Oct 22, 2022 under last read.

    I also checked this sitemap.xml file. It showing me wrong information https://snipboard.io/92XNAh.jpg.

    We successfully resolved our website & server side cache as well. Still the problem is same.

    May I know why GSC is still fetching wrongsitemap.xml file even if we have redirected it to sitemap_index.xml file.

    Thank you,

    Plugin Support Maybellyne

    (@maybellyne)

    I’m not sure why it showing Oct 22, 2022 under last read.

    That’s the last time Google crawled the sitemap, though you re-submitted it on May 30, 2023. The success status doesn’t mean all URLs in the sitemap have been crawled all over again. It’s a status to acknowledge your submission not the status of crawling. It has also been said in the community that Google Search Console shows ‘Pending’ as ‘couldnt fetch’?incorrectly.?Meaning, it’s not that it can’t fetch the sitemap; crawling is just pending

    May I know why GSC is still fetching wrongsitemap.xml?file even if we have redirected it to?sitemap_index.xml?file

    There’s an expected 301 redirect from https://anbstudio.asia/sitemap.xml to https://anbstudio.asia/sitemap_index.xml. Those individual sitemaps in your screenshot don’t exist; Google shows you the status from the last time /sitemap.xml/ was crawled.

    Also, submitting multiple sitemap indexes to the console is not advisable; you must stick to one. That’s why I recommended submitting the non-pretty permalink version of the sitemap – https://anbstudio.asia/?sitemap=1 and see if that makes a difference

    Thread Starter Juan Force

    (@juanforce)

    Hello @maybellyne,

    We have already redirected https://anbstudio.asia/sitemap.xml to https://anbstudio.asia/sitemap_index.xml.

    Our team also checked “https://anbstudio.asia/?sitemap=1” but it gives us same error.

    So, is there any way to resolve this issue because it affects our performance milestone.

    Thank you

    Plugin Support Maybellyne

    (@maybellyne)

    Hello Juan,

    As I mentioned before, it’s known that couldn’t fetch could mean pending. So please allow a few more days since you just resubmitted https://anbstudio.asia/?sitemap=1”.

    Thread Starter Juan Force

    (@juanforce)

    Hello @maybellyne,

    Ok. I already did submitted my sitemap a week ago with this format https://anbstudio.asia/?sitemap=1. Also resubmitted it before few days ago. May I know the estimate time because client is chasing us & we don’t have the exact answer.

    If you have any connection in Google. Can you please check them with them for this issue or you can provide us contact details then our specialist will with check them.

    Hope you can understand my situation & help us to resolve the issue.

    Thank you

    Plugin Support Maybellyne

    (@maybellyne)

    I don’t have an estimate of how long it takes. Please contact Google for further assistance?here.

Viewing 9 replies - 1 through 9 (of 9 total)
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