• Resolved tonenebo

    (@tonenebo)


    Where did grouped product go? We have a lot of grouped products in our webshop. I can no longer edit or add new child products to my grouped products… At least I can’t find them… Help ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Are you able to filter grouped products or search by SKU/name?

    OR can you view this page?

    https://www.byggkontakt.no/wp-admin/post.php?post=8905&action=edit

    Thread Starter tonenebo

    (@tonenebo)

    Yes, I can see that page and filter by grouped products, but that is not the problem ??

    I can still see grouped childproducts frontend, but not backend.
    I can see and edit the mother product, but “Linked products” where I could add/edit child products is not there anymore.

    Hi @tonenebo

    “Linked products” where I could add/edit child products is not there anymore.

    Ok, thank you for clarifying. In that case, you’ll want to run a conflict test to check if the issue is coming from a plugin/theme conflict. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Hi @tonenebo

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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