• Resolved lafargue

    (@lafargue)


    First of all I’d like to say thanks for the amazing theme, we have been running a child theme of Neve for over a year now, with amazing results, you are doing an amazing job with this multipurpose lightweight theme.
    We are just having an issue with the Archive pages in grid view with three columns, it only shows in the desktop view, as it shows not 3 but 7 columns, we had to change to 2 columns so our users would not see this error, I can send you an image of the issue if you need to.

    Again, thanks a lot for the amazing job.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @lafargue,

    Thank you for the feedback, we appreciate it!

    I’m not sure that I understood the problem properly – “in grid view with three columns, it only shows in the desktop view, as it shows not 3 but 7 columns

    Do you mean that 7 columns are shown when you select 3 columns to be shown? And does this happen only on desktop view or it works fine with a desktop view but not with smaller screens?

    Yes, a screenshot would be great if you can add one, maybe you can also leave this change on the website so we can check it on the live instance? Thanks!

    Thread Starter lafargue

    (@lafargue)

    Had been trying to make a staging version, so our end users don’t see the error and you can check it, because it’s a production site and we can’t let the error display live, but have been really busy with other tasks. Here’s an image of the error I’m talking about:

    https://utopix.cc/wp-content/uploads/2020/11/Screenshot_2020-11-02-Personalizar-Contenido-Utopix.png

    Thanks a lot!

    Vytis

    (@bvytis)

    Hi @lafargue,

    Thank you for sharing the screenshot. I understand the issue now but I’m not able to replicate it on my end.

    I suspect it could be some conflict with another plugin that you are using and maybe that plugin uses the same class name and overwrites the settings of the Neve theme somehow but I would need a website to check and confirm it so please share the URL of the staging website if you have a chance to create it.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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