• Resolved dkim5684

    (@dkim5684)


    Hi PublishPress Team,

    First and foremost, thank you for an amazing suite of plugins.

    I wanted to see if you could help me with an issue I encountered while using Permissions Pro. Here’s the scenario:

    I am utilizing the module called “File Access” to restrict users to only see media library items that are attached to posts they can edit. The following options under the “File Access” tab in Permissions settings are:

    Filter uploaded file attachments (check)
    Make unattached files private (unchecked)
    Small thumbnails unfiltered (unchecked)

    Under “Editing” tab in Permissions settings:
    Media Library:
    List other users’ uploads if attached to a readable post (unchecked)
    List other users’ uploads if attached to an editable post (checked)
    Edit other user’ uploads if attached to an editable post (checked)
    Other users’ unattached uploads listed by default (unchecked)
    Users can always edit their own attachments (checked)

    As the administrator, I can see all media library items perfectly fine in both List View and Grid View.

    However, as a user that can only see specific posts, they see media library items attached to editable posts in the List View, but in the Grid View, it says “No media items found”. If Permissions Pro is turned off at this point, grid view returns to normal while showing all media library items across the site.

    Is there a way to fix the broken grid view? Please let me know if you need any additional information to help you diagnose this bug.

    -Daniel

    • This topic was modified 3 years, 6 months ago by dkim5684.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    hi @dkim5684

    Thanks for using PublishPress.

    Sorry to be a pain, but for Pro support, please could you open a support ticket on our site? We can help you much more quickly that way.

    Thread Starter dkim5684

    (@dkim5684)

    Hi Steve,

    Not at all! I’ll see you folks on your site via a new ticket.

    Thanks for the prompt response!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Grid view says “No Media items found”, but List view works fine.’ is closed to new replies.