Grid not working properly

  • I setup a grid of testimonials and its showing 8+ across the screen (going off the right side!). Why is it not contained in the webpage work area? How do I set to only have 4 across, or 5 across?!!

    Layout:?Mansonry grid (also spelled wrong in your app)
    Style:?Light background

    Even on the preview before I get the shortcode it is off the screen on the right side!
    I also have it clicked to NOT show photos, but it still does!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebturner !

    We’ve reached out to you on the reviews page as well.

    Thank you for letting us know about this issue!

    Could you send us a screenshot of the problem with the grid widget?

    Waiting for your reply,

    Trustindex Support Team

    I have the same problem!

    Thread Starter ebturner

    (@ebturner)

    Do you have a support ticket system or a place for private support on this matter? Being this is a clients website, I don’t want to put their site information/screen captures in public view for the next 1000 years. I even checked your profile and there is no way to directly contact you, nor does the website link in your profile actually work. https://ibb.co/NVtkZmt

    • This reply was modified 2 months ago by ebturner.
    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @ebturner!

    Thank you for informing us, we’ll check our settings.

    We apologize for the late reply!

    Our support is available via email: [email protected], or via Facebook chat.

    Please check if you’re using the latest vesrion of the plugin.

    If you do and you’re still experienceing this issue, could you send us more details about the grid widget issue?

    Waiting for your reply,

    Trustindex Support Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @sycookuk !

    We apologize for the late reply!

    Please check if you’re using the latest vesrion of the plugin.

    If you do and you’re still experienceing this issue, could you send us more details about the grid widget issue?

    Our support is available via email: [email protected], or via Facebook chat.

    Waiting for your reply,

    Trustindex Support Team

    You took 2 months to reply we have ditched your plugin and yes it latest and still issues!

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.