Grid not Loading

  • Resolved lollimois

    (@lollimois)


    2 years, 7 months ago

    Hello there,

    we are using your Instagram plugin for our site and have even purchased the premium version now we are having an error tough.

    Every type of short code is working (carousel/Polaroid…) except for the grid-view.
    If we implement the grid via short code on the site, it just displays a turning cube with the text “Loading…” in the Elementor backend.
    As for frontend-view, nothing is shown on the site.
    As mentioned, all other views are working, it is just the grid not displaying on the site.
    Is there any solution to this problem?

    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author designemotions

    (@designemotions)

    Hello @lollimois ,
    honestly in this way I can not understand what the problem is, I should see what happens on the site and if there is an error, from what you describe it could be an element related problem.
    If I can see a test page or log in I can fix it.

    Thanks

    Plugin Author designemotions

    (@designemotions)

    We have not received a reply, we can consider the thread closed

Viewing 2 replies - 1 through 2 (of 2 total)
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