Grid Display Works in Chrome but not in Firefox

hmm strange, try adding this to your custom css box in the theme options:

@media (min-width: 992px){
#product_masonry .tcol-md-4 {
    width: 33.33%;
}
}

Kadence Themes

Thanks so much for prompt reply. It does seem to be fixed, though I wasn’t sure that bit of code did the trick. I had a further problem with using 3 footer widgets…in that one would disappear on some pages, though there shouldn’t have been any difference in widget visibility. Changing to 4 footer widgets seemed to fix the problem, though. Is there any reason why that should be?

I’m not a big theme lover but I LOVE this one! Thanks so much.

I can’t think of any reason why a widget would go missing on a page, can you turn back to three and post a link to the page?

Kadence Themes

Hi there,

I’m having exactly the same problem again with another site I’m doing now. I’m building here: https://jewellery4enterprise.co.uk.gridhosted.co.uk/ and the third column of product images drops away, leaving two columns and a lot of space on the right of the main body.

The site is setup exactly as this one: https://stanstedfarmshop.com/ – which was the one I first contact you about. That one works fine, but this new one just won’t, and I’ve already put in this:

@media (min-width: 992px){
#product_masonry .tcol-md-4 {
width: 33.33%;
}
}

I’m tearing my hair out, because I can’t see what I’ve done differently, but I can’t get the new site to behave as the first.

The other thing is that the homepage, which is showing categories, is showing this little 270 x 96 image when it’s setup to show 270 x 270.

Can you please help me save my sanity?

Thanks so much,

Valerie

Hey! I’ve solved one bit…I removed a product archive customiser plugin, having read that it caused three columns to drop to two in a different theme, and it solved the problem for me, too.

The remaining problem, though, is this business of not being able to get the thumbnails on the main shop/home page to be anything other than little scrappy images. I’d like category page images to be the same size as product page images. Any thoughts?

Many thanks,

Valerie

Oh, should have said, I’d be happy to give you login access to the site! A reminder that it’s https://jewellery4enterprise.co.uk.gridhosted.co.uk/ that I’m having trouble with…

Thanks so much!

The category images in the free the are by default a landscape image. You have options to image rations in the premium but not free. However you can edit the code, or override using a child theme.

The file: virtue/woocommerce/content-product_cat.php

line 26 you can change the height from 130 to whatever you like.

Kadence Themes

Hello,

That did the trick and you’re lovely to help me with that.

Dare I ask, why was that not necessary for stanstedfarmshop.com? I never had that problem and I guess I should have done by all accounts.

Valerie

Oops, I was a bit quick off the mark. I changed the height in line 26 to 270, but this has had no effect in Firefox. Is there something else I can do with code to resolve it?

Thanks…

Hello again. Actually it did work. Sorry to be a dope. n fact, I reckon your support has been so great, that to say thanks, I’m going over to buy the premium version right now. Can’t wait to find the goodies which await!