Grey colour over credit card number fields

  • Resolved tictubso

    (@tictubso)


    6 months, 3 weeks ago

    Hi,

    Great plugin. I noticed recently the credit card payment area is all grey, meaning the fields where the customer inputs their card details are almost impossible to identify. Can you please assist?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @tictubso,

    Usually the styles for these payment related checkout fields are defined by the theme and the payment method plugin. Although, Fluid Checkout does set the background color for the payment method details box.

    1. What is the plugin you are using for this payment method?

    2. What is the URL of the website where this problem is happening?

    Best,
    Diego.

    Thread Starter tictubso

    (@tictubso)

    Hi Diego,

    Thanks for the reply.

    1. I’m using the Braintree for WooCommerce Payment Gateway plugin
    2. https://bit.ly/4ckL9Iz
    Thread Starter tictubso

    (@tictubso)

    Hi @diegoversiani – did you have a chance to look into this yet?

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @tictubso,

    Thanks for the extra information.

    We have not had the time to check this yet. Please note that we strive to reply and resolve issues as soon as possible, but we reserve the right to work first on support for our customers of Fluid Checkout PRO, so this might take a few more days until we get to this.

    I’ll let you know of any progress on this.

    Best,
    Diego.

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @tictubso,

    I checked the compatibility with the plugin Braintree for WooCommerce Payment Gateway but could not fully test its functionality as it seems that a valid SSL certificate is required for that plugin to work.

    Yet, I could manually set the plugin to display the payment method fields and they appeared with a white background whether using the Flatsome theme or another theme.

    In any case, I also checked on your website and it seems that the problem has been since resolved for you.

    I’m closing this ticket for now. If you need further assistance related to this issue, simply reply to this message to re-open it.

    Best,
    Diego.

Viewing 5 replies - 1 through 5 (of 5 total)
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