Grey background since update to 2.6.3

  • Dear Video-Background Team,

    I am using your plugin since 6 months and never had single issue with it. Now after the last update (all video-background were working perfectly fine), all the Divs that contain videos (using webm) have gray background on all browsers. Only Chrome desktop works, but also not 100%. You can see the grey background sticking on the top and bottom edge of the video. Chrome mobile, does not work as well showing the grey background only.

    If you look at my Hero page: https://www.necromancerslegacy.com/heroesmonsters/ all of the Heroes clickable (f.e Archangel, or High cleric etc.) have the same issue.

    I tried to reload the Video, but same. I am now desperate, can you please help me?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter save1418

    (@save1418)

    So I have found out that the css structure has changed. Previously I used:

    .vidbg-container {
    }
    body {background: rgba(0, 0, 0, 0) !important;}

    Now I needed to change it to following:
    .vidbg-container {background-color: rgba(0, 0, 0, 0) !important;}

    I still have the issue, that the video is not shown on mobile chrome browser. I have flushed the cache of the server, same issue. Any idea?

    Thank you in advance

    Plugin Author pushlabs

    (@pushlabs)

    Hi save1418,

    Glad you got the first issue resolved! Yes, you are correct. The CSS for Video Background was moved to a CSS stylesheet instead of being inserted via jQuery.

    Could you send screenshots of the issue you are experiencing on mobile Chrome? I am not seeing a grey background. I’m also not seeing a fallback image due to the poster field being empty.

    Blake

    Thread Starter save1418

    (@save1418)

    Thank you for your quick reply guys.

    Well as I have set up the background to be transparent, now it is not visible at all on mobile or desktop :). I can change it back to a gray color and delete the custom CSS.

    A kind question, do you have any way to test if your video background works on mobile chrome? If not I will change it to grey again, so it is visible.

    Thank you very much,
    SaVe

    Plugin Author pushlabs

    (@pushlabs)

    Hi SaVe,

    I’ve tested Video Background on mobile chrome from multiple installs and they all check out and work. Perhaps, there may be something conflicting on your website that is causing the fallback to not appear on mobile Chrome.

    Blake

Viewing 4 replies - 1 through 4 (of 4 total)
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