• I use the plugin Echo Knowledge Base (EKB) where I build FAQs for the users. EKB stores the FAQs as standard posts but with a new post_type value. I edited the file ./include/chatbot-chatgpt-kn-acquire.php so that the query around line 80 reads:

    “SELECT ID, post_name, post_content FROM {$wpdb->prefix}posts WHERE (post_type=’post’ OR post_type=’epkb_post_type_1′) AND post_status=’publish'”

    This lets the chatbot include any FAQs I write to be part of its knowledge so it can be more specific about my website when asked questions.

    Now I only edit, add, or delete FAQs in EKB and the chatbot can use the information at will.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Robert Amb.

    (@robertamberwitch)

    Hi,

    Sounds interesting. Could you please share a little bit more about it ?

    Plugin Author kognetiks

    (@kognetiks)

    Hello @pottertech and @robertamberwitch,

    I will incorporate your recommendation to include the Echo Knowledge Base post_type in the Knowledge Navigator starting with Version 1.6.5 (to be released shortly).

    More than happy to hear any further thoughts on this topic.

    Thank you for taking the time to share your valuable feedback, as it helps me continually improve and provide a better experience for our users.

    P.S. If you find Chatbot ChatGPT useful, don’t forget to?rate and review.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Great with minor code edits!’ is closed to new replies.