Great Product
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I am a die hard osTicket fan, but the biggest problem with it is that is integrates poorly with WordPress. I tried all the plugins available, but none of them worked for me. Then I discovered WP Support Plus! What a great add on and it is FREE too! To show my appreciation, I bought the E Mail Pipe add on which is expensive at $50, but one can reason that part of the money goes for the upkeep of WP Support Plus which is fair!
I am giving you four starts for only one reason. The docs on your website needs some serious work. The pictures does not show and it is very basic. I would have liked to see more information, especially on how to change the colour scheme which is not covered at all. Besides that, I can highly recommend this add on! A MUST HAVE if you are serious about client support in your company!
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