Big problems but efficient support.

  • I installed the plugin, bought the Premium package, but from then on things got complicated. The button to download the Premium version did not work.

    But after the first contact there was systematic support and new versions of the plugin now work well. And this is a fundamental plugin if you want to present your most read posts to readers automatically from Google Analytics.

    • This topic was modified 1 month, 2 weeks ago by arturscavone.
    • This topic was modified 1 month, 2 weeks ago by arturscavone.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author itxiplugins

    (@itxiplugins)

    Hello @arturscavone,

    We apologize for any inconvenience you have had with our plugin and we would like to offer premium support to you to correct it. Please reach out our online chat support at https://www.gatopposts.com and we will provide you with step by step instructions.

    In the meantime, please take a look at an FAQ we published with a step by step guide – the last FAQ on https://www.gatopposts.com/#faqs

    Thank you for using our service and we hope to make you happy customer very soon,

    Team Support
    GATopPosts.com

    Thread Starter arturscavone

    (@arturscavone)

    Hi

    I did not receive any email confirming my purchase. And the premium version download button just doesn’t work. Support doesn’t solve it, because I can’t get the Premium version.

    Artur

    Plugin Author itxiplugins

    (@itxiplugins)

    Hello @arturscavone,

    Rest assured, your purchase is confirmed. The email might have been caught in your spam folder. Please reach out through the live chat so we can help you activate the premium version. We can send you the link directly if the download button is not working for you.

    Team Support
    GATopPosts.com

    Thread Starter arturscavone

    (@arturscavone)

    Hi.

    I appreciate your work. Now the Plugin is great, doing what is expected of it. I change my rating to 5 stars. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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