Great plugin when it works

  • Hi, Ive been using the plugin for a year or two now because the theme I’m using generates 37 images and I need to disable most of the sizes.

    The plugin regularly resets back to default settings (possibly after an update?). Its already happened 3 times this year.

    The plugin works great for a while, then something resets the settings and all image sizes are generated. I have to disable the sizes I dont want, save settings and everything works perfect until the settings reset again.

    Thanks
    Dan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md.Mustakim Ahmed

    (@mustakim5)

    Hi@danpowellbvm

    Thanks for reaching out here. We appreciate that you’re using it for a long since.

    Our plugin has recently been updated. The plugin has undergone some changes from the team. I have noted down your point. We’ll try to ensure a solution to this.

    You can reach out here if you’re having any issues.

    Regards
    Mustakim

    Thread Starter danpowellbvm

    (@danpowellbvm)

    Its stopped working completely.

    The plugin says:

    19Thumbnails disabled

    9Thumbnails will be generated

    All 28 images are being generated.

    Normally resetting the settings fixes the issue. Today its completely stopped working.

    Plugin Support Md.Mustakim Ahmed

    (@mustakim5)

    @danpowellbvm

    So sorry to hear that.

    Could you please reach out to our support:https://help.codexpert.io/new-ticket/ regarding this issue?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Great plugin when it works’ is closed to new replies.