• When you have a plugin with over a million active installs the support requests are endless. Some from folks who won’t RTFM or who don’t try to figure out what they did wrong but sometimes you get a real puzzler because WordPress sites are this huge stack of server software, theme software, and plugins made by a wide world of people with a wide variance in skill and methodology. Not to mention the browser related issues that arise…

    All of this to say that when I had an issue with NextGen Gallery that I could not solve their support staff were incredibly helpful, thorough, and persistent.

    My hat is off to them. Great folks and a great, FREE, plugin.

    Thanks y’all!

  • The topic ‘Great plugin; excellent people’ is closed to new replies.