Great plugin, bad support

  • Last and final edit: I don’t mind not being answered when I ask for a request, even if it’s an important one, because if you purchase a product or service you do it for what it offers you at the time of saif purchase, not what you expect it might offer you after some time. So that’s fine.

    But having to wait two weeks for an answer to solve a real ISSUE, well, that’s just a big NO in my opinion.

    So no more edits on this review, it’s the second time this happens. I’m using this plugin for a real business, I need it to work properly. I can wait a few days, maybe even a week (and that’s being way too reasonable I think) but two weeks? No way.

    It’s a shame, because other than that, the plugin is great and works quite fine.

Viewing 3 replies - 1 through 3 (of 3 total)

  • @nakkeru,

    Thank you for your review.

    I’m sorry if you didn’t get a fast reply. Perhaps, there was a misunderstanding.

    Could you please contact us here https://bookingultrapro.com/contact.php? Please don’t forget to include the URL of this post. That way we can identify your issue.

    We look forward to hearing from you.
    Cheers

    @nakkeru,

    We haven’t received your email. Actually, we’ve checked all the emails we’ve received and all were replied.

    Please, we would like to help you.

    We look forward to hearing from you.
    Cheers

    Thread Starter nakkeru

    (@nakkeru)

    You’ve been answering them nicely since yesterday and have solved most of my issues, so I’ll be changing the review soon.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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