Great plugin, but

  • dariush11

    (@dariush11)


    3 years ago

    Great plugin, but some triggers (actions) do not run. For example I set the condition on “a user purchases one of 3 products” and the action is sending an email. But email did not send.
    And one suggestion: Why we can’t choose “and”,”or” between conditions? Sometimes we want to set the condition: “A user purchases this product or that product”. Another time we want to set: “A user buy this product and that product”.
    Thanks

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  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @dariush11 , thanks for the review!

    We definitely want to make sure everything works and there are no known issues here, but we do see more questions about purchase triggers since order status and other plugins could be factors. If you could raise a support ticket, perhaps on our site (so you can include screenshots for recipe details and order details so we have more context) we can definitely take a look for you.

    As for conditions, we’re almost there. There will be one more major release first though.

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