• bennypowers

    (@bennypowers)


    A lot of the best advertised features (media protection, mailchimp integration, are two examples) are really only basic implementations, which require extensive coding and styling to work well enough for a production site.

    There’s a lot of potential, but they should focus on polishing and solidifying the feature base before adding anything new.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey Benny Powers,

    Hope you’re well today ??

    Thank you for taking time to write a review, we really appreciate your feedback ??

    We’re constantly trying to improve both the plugin and add-ons based on the feedback we receive from our members. Adding any additional information would be really helpful for us ??

    Thank you,
    Bojan

    Thread Starter bennypowers

    (@bennypowers)

    Sure thing, Bojan!

    The plugin has an automated email feature: it sends emails to members for various reasons. The default templates for these mails are very basic, lacking really any design. It would be nice if the default templates were nice HTML emails. As well, the plugin can send automated emails that are specific to each membership level. This is actually a super useful and really cool feature, but I only found it by accident, because that feature is not accessible from Membership 2 > Settings > Automated Email Templates, but only from each membership level’s page under Membership 2 > Memberships.

    While we’re on the subject, I think the plugin’s many features need a bit of organizing in the back end. For example, there’s no way right now to protect individual media files from the wordpress media library or media editors, only from the Membership 2 > Protected Content menu.

    There are a number of places where plugin URLs would benefit from pretty permalinks, for example domain.com/?membership_id=686 could just as easily be domain.com/membership-level-slug/join/

    Mailchimp integration allows you do add members to mailchimp lists. A great start, but how about adding members to mailchimp groups within lists? I’d love to send out automated emails from my membership site via mailchimp, how about that?

    Media protection relies on url redirection e.g. domain.com/wp-content/uploads/2015/11/media.mp3 > domain.com/downloads/ms_1102.mp3. Could protection be accomplished without rewriting URLs?

    There are a number of places where shortcode output is hard coded and difficult to adjust. For example: There’s no way I know of right now to add a message before the coupon code on the checkout screen. There are hooks to change the way some parts of checkout look, which is great, but could be better – part of settings in the admin side. The UX for signing up, changing and cancelling memberships is in places complicated and hard to understand. To cancel a membership, right now my users have to scroll through a page which lists ALL available memberships, and that list doesn’t appear by default on their account page. The account page should show a user’s current memberships and it should be obvious to even non-technical users how to cancel or change their information. Finer-grained shortcodes for registration, account, billing, membership levels and more would alleviate this problem somewhat at least by allowing designers to construct their own pages. However the default pages should be polished and then some.

    All in all the features are there but turning those features into a website that people actually want to use is another story.

    Thanks for your consideration,
    B

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again Benny Powers,

    First of all thank you for the feedback, it’s much appreciated!

    the plugin can send automated emails that are specific to each membership level. This is actually a super useful and really cool feature, but I only found it by accident

    This is a very good point I’ll definitely pass this on to our developer ??

    The default templates for these mails are very basic, lacking really any design. It would be nice if the default templates were nice HTML emails

    We already have plans for Membership 2 integration with one of our plugins (HTML Email Templates) that allows you to use HTML emails. This is still just a feature on the roadmap for the future.

    Mailchimp integration allows you do add members to mailchimp lists. A great start, but how about adding members to mailchimp groups within lists? I’d love to send out automated emails from my membership site via mailchimp, how about that?

    Definitely interesting, If enough interest is shown for this on WPMU DEV forum we’ll consider it for future development.

    While we’re on the subject, I think the plugin’s many features need a bit of organizing in the back end. For example, there’s no way right now to protect individual media files from the wordpress media library or media editors, only from the Membership 2 > Protected Content menu.

    This is available only in the premium version of the plugin. There are additional options for Media Protection Add-on once you click on the details you’ll see additional option which allows you to protect specific media files, see screenshot https://screencast.com/t/wpauA2T3wuSa. After that you’ll see additional tab in Protection Rules that allows you to setup protection for each media library item https://screencast.com/t/SXDQpmP8Ui38.

    Regarding the cancellation process once you click on Change link in your membership in Account page you should be able to cancel the membership. As for other customization we do have developer docs in Membership 2 -> Help -> API Docs which you can check out ??

    Thank you for the feedback ??

    Best regards,
    Bojan

Viewing 3 replies - 1 through 3 (of 3 total)
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