great features, some bugs & awful support and debugging

  • I would give it 5 stars because of creativity and features; but a feature called “on demand asset loading” ,which should speed up your site by loading assets (js, css, pics etc.) whenever needed, made some of my main css codes stop working which affected some critical parts of my frontend. You can’t turn this feature on or off, it just is there and won’t stop even by deleting the plugin.
    About the support team: I immediately contacted support and It took more than 30 hours for them to respond; and even then they responded I should make a ticket, which itself is a procedure.
    Now it’s been more than 2 days and nobody gave me a solution for just properly DELETE the plugin and its database tables and it caused me lots of troubles and embarrassment.
    You should notice that the most important thing for a website owner is stability of the website and when your website is not up for 2 days, well, you are not having it.

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  • Plugin Support Md. Yeasin

    (@mdmamun-1)

    Hi @imious,

    I apologize for this inconvenience that happened to you.

    No worries, you can use filter hooks to disable the respective features or extensions that you don’t need. It’s super simple to use the filter hooks just copy and paste in your themes functions.php.

    You can disable On-Demand Assets Loading you can use the filter given below

    add_filter( 'happyaddons/extensions/on_demand_cache', '__return_false' );

    To get other filter/hooks to disable respective features just click here.

    If you are unable to do that then just contact us directly through our website. We will check and help you soon.

    Thanks for your understanding ??

Viewing 1 replies (of 1 total)
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