Great features but a lack of support

  • thewritingthing

    (@thewritingthing)


    1 month ago

    Darklup gives a great dark mode experience, and it also offers needed customization.

    Unfortunately, a lack of timely support disqualifies this plugin for serious use. Today, a critical error in Darklup brought down two of my websites. Darklup has not addressed this problem hours later.

    WordPress security and support issues require 24/7 attention. Bugs and feature issues can wait, but not when a site is brought down by the plugin. YMMV.

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  • Thank you for your valuable review. We’re sorry to hear that you’re not satisfied with our support. Our users’ satisfaction is our top priority. Could you please share your email address with us so we can reach out and resolve your issue promptly? Alternatively, you can contact us directly at:

    Thank you again for choosing Darklup for your website!

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