Great at first

Everything ran well at first. Even with my own installation.
Started experiencing video issues, only to find out via a forum on their site that there is a horrible video glitch in the software that they wont fix.
Had the enterprise edition and tried to receive some help with the video initially then with file size issues only to have them refuse assistance and blame my wordpress installation.
I requested a refund and they wouldn’t even give a partial.
Complete waste of time and money!