Great app for managing communication

I have been using the ThriveDesk plugin for my website, saaspirate.com since I recive alot of partnership requests and you can see in the website I am using regular contact form plugin and I just fowarding mails to thrivedesk special email address, for a while now and I must say, it has been a game-changer for my business. As a SaaS company, providing efficient customer support is crucial and ThriveDesk has helped me achieve that.

One of the things I love about this plugin is its ease of use. The support system is intuitive and allows me to easily track the status of each ticket, ensuring nothing falls through the cracks.

It also comes with features like canned responses, knowledge base, and automation rules which have saved me a lot of time and effort. The knowledge base feature, in particular, has been very useful in reducing the number of repetitive queries I receive.

Overall, I highly recommend ThriveDesk to anyone looking for a reliable support plugin for their site.