• Resolved Riceman

    (@riceman)


    Hi,

    It seems the Gravity Forms has a conflict with CleanTalk. CleanTalk is stopping payments from going through on the form above.

    I did addf an exclusion before but it wasnt working. I modified that exclusion by ticking the “Use Regular Expression in URL Exclusions” box. I am hoping this will help. See screenshot below..

    Also, are you aware of this conflict? Have you heard of it before? Gravity Forms informed us that this conflict existed.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @riceman,

    The CleanTalk plugin is integrated into Gravity Forms for a long time. That means it’s a specific case with your website configuration.

    Please, create a private ticket:
    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.