GravityForms / Caching Issues

  • Resolved sflwa

    (@sflwa)


    2 months ago

    I am having an issue with Gravity Forms and specifically their partial form feature. If I disable / flush the cache AND disable the Speed Optimizer, then everything works as expected.

    This started out with having an issue with credit card forms not submitting correctly.

    Setting the one page to bypass the cache is not enough the entire plugin has to be disabled. I’d like to keep it enabled. Gravity Forms has suggested that the plugin is blocking some of their scripts. Please let me know what can be done to help resolve this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Support Moderator

    (@moderator)

    @generosus Feel free to offer support, but please do not recommend other plugins in this plugin’s support area.

    Plugin Support stefanstefanov

    (@stefanstefanov)

    Hello, @sflwa.

    The problem probably stems from the front end optimizations, specifically the Minify CSS, JS, or the combining of CSS and JS files. I recommend trying to switch these features off to see if it fixes the issue. For guidance on the frontend optimizations, please refer to our tutorial at https://www.siteground.com/tutorials/wordpress/speed-optimizer/frontend-optimization/.

    Should the problem persist, feel free to submit a support request through your SiteGround client area. Our team will then examine the situation, conduct an investigation, and offer further insights.

    Best Regards,

    Stefan Stefanov

    Thread Starter sflwa

    (@sflwa)

    @stefanstefanov

    I will open a ticket. Then as per my original post – I have everything disabled in the plugin and short of disabling the plugin this is broken

Viewing 3 replies - 1 through 3 (of 3 total)
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