GravityForms and ProfileGrid

  • Resolved jlcarbwood

    (@jlcarbwood)


    2 years, 2 months ago

    I have been using GravityForms for years and love the plugin, I was looking for a profile module and found yours, and I loved it so far. However, I found at least one conflict between ProfileGrid and GravityForms. If I have both plugins active and I’m trying to create a notification in GravityForms, the options to select the fields in GF become not active (Grey-Out). To replicate, have both plugins active->create a form-> create a notification-> Try using the {..} to select form optional fields.

    As right now I’m de-activating ProfileGrid while I create the notifications, and then activate it again once I’m done with GF notifications, however, I feel this is two major plugins that should be able to interact with each other under the same WP install.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @jlcarbwood. Thanks for reporting this issue. We just contacted GravityForms team to request some relevant information and are waiting to hear back. We will analyze and get back to you with updates soon regarding this.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi @jlcarbwood. We heard back from Gravity Forms team and have completed our tests, but couldn’t replicate the issue. Could you please share some additional details as requested following in order to allow us further analysis:

    1. WordPress, PHP, and ProfileGrid versions you are using.
    2. Browser name and version.
    3. List of active theme and plugins on the site.

    We will be waiting for your response.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi?@jlcarbwood. Could you please share some additional details as requested in order to allow us further analysis.

    We are waiting for your response.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi?@jlcarbwood, Marking this resolved as of now due to lack of further response. Feel free to reopen at anytime if issue persists and share with us the requested details in order to allow further investigation .

Viewing 4 replies - 1 through 4 (of 4 total)
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