GravityForm Leads are not automatically assigned via contact routing

  • Resolved Erin Olmon

    (@erino)


    8 years, 1 month ago

    I would like to use a gravity form to capture leads for an office. I set up the form and I see the leads added, but they are not automatically assigned to an agent per contact routing rules (round robin).

    Is there any way to use a gravity form to capture leads and have it automatically assigned to an agent via contact routing?

    What about using a gravity form and specifying the agent the lead is assigned to?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IDX Broker

    (@idxco)

    Hello Erin,

    Thank you for bringing this issue to our attention. I have submitted a trouble ticket with our WordPress team to investigate this issue further. If you have any other information that may help resolve this please send it to [email protected] and I will add it to the ticket.

    Thank you,
    IDX Broker Support

    Plugin Author IDX Broker

    (@idxco)

    It appears that you have resolved the error. If that is not the case, please contact IDX Broker Support at [email protected] or 800-421-9668, M-F 6AM – 5PM Pacific Time.

Viewing 2 replies - 1 through 2 (of 2 total)
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