• Good Afternoon Team Vark,
    I purchased your plugin over a year ago to utilize it for its BOGO abilities, which worked great. Today I spent a few hours trying to make a BOGO (first one of this year) and I was seeing the discount applied when the items added to cart but the final subtotal was not discounted. After some online reading it was possible it was a plugin issue, so i pushed my site to a staging environment and tested the plugins. When all but your plugins and woo-commerce plugins are turned off the discount works perfectly!!! However after turning each one back on, i notice it was my Gravity form which was causing the issue. I am not sure why its happening and both plugins are up to date! I am using gravity forms to capture donation to the website. Let me know if you have any ideas or suggestions as i want to continue to use your plugin but can’t at this rate and the gravity form is more important then BOGO so I can’t just turn it off for the time being. Thank you in advance for the help and support!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author vark

    (@vark)

    Hi,
    As per forum rules, all Pro support must be handled elsewhere.

    Please contact me via my support channel at
    https://www.varktech.com/support/ .

    Best,
    Vark

    • This reply was modified 6 years, 7 months ago by vark.
    Thread Starter rosariotbsmo

    (@rosariotbsmo)

    Okay Vark, I have created a ticket via the link you provided, thank you for the point in the right direction!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Gravity Forms + VarkTech Pricing Deals PRO for WooCommerce Confliction’ is closed to new replies.