Gravity Forms reCAPTCHA V3 Not Working with LiteSpeed Cache

  • Resolved Warren

    (@rabbitwordpress)


    1 year, 10 months ago

    Hi There,

    I have installed reCAPTCHA v3 for Gravity Forms, however when I enable LiteSpeed Cache I get console errors.

    Please help!

    Many thanks
    Warren

    • This topic was modified 1 year, 10 months ago by Warren.
    • This topic was modified 1 year, 10 months ago by Warren.
    • This topic was modified 1 year, 10 months ago by Warren. Reason: typo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter Warren

    (@rabbitwordpress)

    Hello @qtwrk ,

    Thanks for your reply, I have sent the report just now. Looking forward to hearing back from you ??

    Many thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    The issue was caused by a JavaScript error with the reCAPTCHA feature on your site, which was preventing the form from being submitted successfully.

    We asked our system admins to take a look at this issue, and they were able to fix it by comparing the source code of your site before and after optimizations/cache to find a difference.

    They noticed that the optimized code was localizing the reCAPTCHA JavaScript file, which means it was trying to load a local copy of the file instead of the remote version from Google.

    However, the script specifically said, “PLEASE DO NOT COPY AND PASTE THIS CODE” in the link, indicating that it may not work properly unless loaded remotely.

    They removed the script from the localisation files list and cleared the cache, which resolved the error and allowed the form to be submitted.

Viewing 3 replies - 1 through 3 (of 3 total)
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