Gravity Forms reCAPTCHA Conflict with Ivory Search

  • Resolved Warren

    (@rabbitwordpress)


    1 year, 5 months ago

    Hi There,

    This is a bit of a long-shot but is there any way to change the name of the hidden input name=”id”

    The reason is its causing an issue with reCAPTCHA for Gravity Forms.

    Please see message from Gravity forms below:

    Thanks for the additional details. I’m still seeing the same error in the console: https://share.gravityfor.ms/i/8BqHdB

    After further investigation it turned out to be a known edge case that happens when the page where the reCAPTCHA add-on is being used contains a form using name=”id” for an input. 

    Checking your page HTML I see this is the case for the Search forms you have in the header and sidebar, example: https://share.gravityfor.ms/i/cF3jkn

    Our product team is already aware of this issue and it’s on their to-do list. I have added your ticket to the issue report to let them know you are affected by this issue.
    Please understand that the product team has a high workload and other issues may have a higher priority, so it can take longer than desired for this to be resolved by the product team.

    In the meantime you would need to proceed with one of the following options:

    A) Contact the author of the Search forms in your page to see if it’s possible to change the name for the hidden input shown in the screenshot link I sent you.

    Many thanks
    Warren

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Sorry to hear about the problem you are having.

    Does the issue get resolved If you temporarily deactivate the Ivory Search plugin?

    Do you face this issue only If you use multiple search forms on the same page?

    Best regards,

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @vinod-dalvi,

    Thanks for your reply and apologies for my delayed reply.

    Does the issue get resolved If you temporarily deactivate the Ivory Search plugin?

    Yes

    Do you face this issue only If you use multiple search forms on the same page?

    No, the issue is present with both single and multiple search forms.

    Best regards
    Warren

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    To further troubleshoot the issue, could you please contact us using the contact form here https://ivorysearch.com/contact/

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Gravity Forms reCAPTCHA Conflict with Ivory Search’ is closed to new replies.