Gravity Forms/GravityWiz Nested Forms

  • Resolved onsharp

    (@onsharp)


    12 months ago

    Hello,

    We’ve built a complex multistep info gathering form for a client of ours. Parts of the form include nested forms built using the GravityWiz nested forms add-on. When adding entries using the nested forms CleanTalk flags them as “*** Forbidden. You sent forms too often. Please wait a few minutes. ***”. Is there anything I can do about this? Please let me know.

    Thanks,
    Mike

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @onsharp,

    Please, do the following:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the options “Encode contact data” and “Check email before POST request” to “Off” → Save Changes.

    Then clear your website cache. Make sure that the website cache is 24 hours or less.

    It should fix the issue. Did it help?

    Thread Starter onsharp

    (@onsharp)

    Hello,

    I’ve adjusted those settings, and I will have my client test. I’ll report back on how it goes. Thanks for the quick response!

    Mike

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Please keep us informed

    Thread Starter onsharp

    (@onsharp)

    Hello,

    She hasn’t received any more of the *** Forbidden. You sent forms too often. Please wait a few minutes. *** messages, but she did receive this message.

    “We’ve got an issue: *** Unknown response from https:Umoderate2.cleantalk.org/api2.0: cURL error 28: Failed to
    connect to moderate2.cleantalk.org port 443 after 5202 ms: Connection timed out Anti-Spam service cleantalk.org
    ***. Forbidden. Please, enable Javascript. Anti-Spam by Clean Talk.”

    Is there another setting I can check?

    Mike

    Plugin Support katereji

    (@katereji)

    Thank you for the updates.

    Could you please tell us the web form URL? We would like to test it and check the Anti-Spam logs from the website. We also may need the email or IP of your client.

    You can create a personal ticket if you do not want to post this information here: https://cleantalk.org/my/support/open.

    Thread Starter onsharp

    (@onsharp)

    A personal ticket was created.

    Plugin Support SergeM

    (@serge00)

    Thank you.
    Let’s continue in the Ticket #41874.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you need further support, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Gravity Forms/GravityWiz Nested Forms’ is closed to new replies.