Gravity Forms dropdown icon not display when Woocommerce activated

Hi @karenkisswpwebsites

Thanks for reaching out!

I understand that you are experiencing an issue with the dropdown arrow icon in your Gravity Form not displaying when WooCommerce is activated.

Kindly be informed that this is a third-party plugin that we don’t provide support for based on our Support Policy, hence, I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

https://www.gravityforms.com/open-support-ticket/

All the best and hopefully, the issue will be fixed soon.

Hi,

However it’s only when Woocommerce plugin is activated that this happens therefore it’s Woocommerce that’s causing the conflict.

I have contacted them as well.

Regards,
Karen

Hi Karen,

From what you’ve described, it seems like there could be a conflict between WooCommerce and the Gravity Forms plugin.

This is not uncommon as different plugins can sometimes interfere with each other’s functionality due to overlapping code or similar reasons.

However it’s only when Woocommerce plugin is activated that this happens therefore it’s Woocommerce that’s causing the conflict.

I understand that this only occurs when WooCommerce is active, however since the issue pertains to the Gravity Forms plugin, you’d need to reach out to the respective plugin developers for further help with this, which I understand you have already done.

In the meantime, you can check if this occurs when you temporarily switch your sites theme to a default theme, such as Storefront, and with only WooCommerce and Gravity Forms activated, as its possible it could be a theme conflict.

Hope this helps!